We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR). We collect and process your personal data in order to offer you the above-mentioned portal. This declaration describes how and for what purpose your data is collected and used, and what choices you have in connection with personal data.
By using this website, you consent to the collection, use, and transfer of your data in accordance with this Privacy Policy.
1. Responsible Body (Controller)
The responsible body for the collection, processing, and use of your personal data within the meaning of the GDPR is:
Argelato Europe GmbH Holterkamp 12, D-40880 Ratingen, Germany Phone: +49 (0) 2102-5576900 Email: info@argelato.eu
If you wish to object to the collection, processing, or use of your data by us in accordance with these data protection provisions as a whole or for individual measures, you can address your objection to the responsible body named above. You can save and print this Privacy Policy at any time.
2. General Use of the Website
2.1 Access Data We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data regarding your computer or mobile device. We collect, store, and use data about every access to our online offering (so-called server log files). Access data includes the name and URL of the retrieved file, date and time of retrieval, amount of data transferred, notification of successful retrieval (HTTP response code), browser type and browser version, operating system, referrer URL (i.e., the previously visited page), IP address, and the requesting provider.
We use this log data without assigning it to your person or creating other profiles for statistical evaluations for the purpose of the operation, security, and optimization of our online offering, but also for the anonymous recording of the number of visitors to our website (traffic) as well as the extent and type of use of our website and services, and also for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content, analyze data traffic, search for and fix errors, and improve our services. We reserve the right to check the log data retrospectively if there is a justified suspicion of illegal use based on concrete indications. We store IP addresses for a limited period in the log files if this is necessary for security purposes or for the provision of services or the billing of a service, e.g., if you use one of our offers. After the order process is cancelled or after payment has been received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. In addition, as part of your account, we store the date of your last visit (e.g., upon registration, login, clicking links, etc.).
2.2 Email Contact If you contact us (e.g., via contact form or email), we store your details for the processing of the inquiry and in the event that follow-up questions arise. We only store and use further personal data if you consent to this or if this is legally partial without special consent.
2.3 Legal Basis and Storage Duration The legal basis for data processing according to the above sections is Art. 6 (1) lit. f) GDPR. Our interests in data processing are, in particular, ensuring the operation and security of the website, investigating the manner in which the website is used by visitors, and simplifying the use of the website. Unless specifically stated otherwise, we only store personal data for as long as is necessary to fulfill the pursued purposes.
3. Your Rights as a Data Subject
Under applicable laws, you have various rights regarding your personal data. If you would like to assert these rights, please send your request by email or by post, clearly identifying your person, to the address specified in Section 1. Below you will find an overview of your rights.
3.1 Right to Confirmation and Access You have the right to obtain confirmation from us at any time as to whether personal data concerning you is being processed. If this is the case, you have the right to obtain free information from us about the personal data stored about you, along with a copy of this data. Furthermore, there is a right to the following information:
- The purposes of the processing;
- The categories of personal data being processed;
- The recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
- If possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
- The existence of the right to request rectification or erasure of personal data concerning you or restriction of processing by the controller or to object to such processing;
- The existence of the right to lodge a complaint with a supervisory authority;
- Where the personal data are not collected from you, any available information as to their source;
- The existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for you.
If personal data are transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 GDPR relating to the transfer.
3.2 Right to Rectification You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
3.3 Right to Erasure (“Right to be Forgotten”) You have the right to obtain from us the erasure of personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay where one of the following grounds applies:
The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
You withdraw your consent on which the processing is based according to Article 6(1)(a) or Article 9(2)(a) GDPR, and where there is no other legal ground for the processing.
You object to the processing pursuant to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) GDPR.
- The personal data have been unlawfully processed.
- The personal data have to be erased for compliance with a legal obligation in Union or Member State law to which we are subject.
- The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) GDPR.
If we have made the personal data public and are obliged to erase it, we, taking account of available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform controllers processing the personal data that you have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.
3.4 Right to Restriction of Processing You have the right to obtain from us restriction of processing where one of the following applies:
- The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
- The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
- We no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise, or defense of legal claims; or
- You have objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of our company override yours.
3.5 Right to Data Portability You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from us, where:
The processing is based on consent pursuant to Article 6(1)(a) GDPR or Article 9(2)(a) GDPR or on a contract pursuant to Article 6(1)(b) GDPR; and
The processing is carried out by automated means.
In exercising your right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible.
3.6 Right to Object You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on Article 6(1)(e) or (f) GDPR, including profiling based on those provisions. We will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims. Where personal data are processed by us for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. You have the right to object, on grounds relating to your particular situation, to processing of personal data concerning you for scientific or historical research purposes or statistical purposes pursuant to Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
3.7 Automated Individual Decision-Making, Including Profiling You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
3.8 Right to Withdraw Data Protection Consent You have the right to withdraw consent to the processing of personal data at any time.
3.9 Right to Lodge a Complaint with a Supervisory Authority You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR.
4. Data Security
We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities. Your personal data is transmitted by us in encrypted form. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but we point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data against access by third parties is not possible. To secure your data, we maintain technical and organizational security measures, which we repeatedly adapt to the state of the art. Furthermore, we do not guarantee that our offer will be available at specific times; disturbances, interruptions, or failures cannot be excluded. The servers used by us are regularly carefully backed up.
5. Automated Decision-Making
Automated decision-making based on the collected personal data does not take place.
6. Transfer of Data to Third Parties, No Data Transfer to Non-EU Countries
In principle, we use your personal data only within our company. If and to the extent that we involve third parties in the fulfillment of contracts (such as logistics service providers), these receive personal data only to the extent that the transmission is necessary for the corresponding service. In the event that we outsource certain parts of data processing (“Order Processing”), we contractually obligate processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject. Data transfer to entities or persons outside the EU does not take place and is not planned.
7. Online Dispute Resolution
The EU Commission has set up an internet platform for the online settlement of disputes (“ODR Platform”) between entrepreneurs and consumers. The ODR Platform can be reached at https://ec.europa.eu/consumers/odr/.
